Development support that keeps your systems running
When your systems go down, sales stop. 8MB Tech offers 24/7 monitoring and development support to keep your software running and improving. Tell us what you run.
What does development support cover?
- 24/7 monitoring. Your systems watched day and night.
- Security patching and updates. Known weak points get closed before anyone can use them.
- Database optimisation. Slow queries get tuned, so your app stays fast as your data grows.
- Legacy modernisation. Old code costs more to keep alive every year, and it slows down every new feature.
What do these terms mean?
| Term | What it is | Why it matters |
|---|---|---|
| Monitoring | Watching your systems and raising an alert when something looks wrong | You hear about a problem before your customers do |
| Incident response | What happens after an alert: someone investigates, fixes the cause and restores service | Monitoring without a response plan only tells you something broke |
| Security patching | Installing the updates that software makers release to fix known flaws | Attackers use known flaws that have not been patched |
| Database optimisation | Making queries and the structure of a database more efficient | Your application stays fast as the amount of data grows |
| Modernisation | Moving older code to a maintainable, documented form, in stages | Old code costs more each year and slows every new feature |
What are the signs that you need support?
- The same outage keeps coming back.
- The application is getting slower.
- The software is old and few people understand it.
- Maintenance costs keep rising.
- One person holds all the knowledge of how it works.
What should you know about your systems before you ask?
- What you run, and where it is hosted.
- Who built it, and what documentation exists.
- When it last went down, and why.
- What a day of downtime costs you.
- Who has access to it.
Frequently asked questions
Does 8MB offer 24/7 monitoring?
Yes. 8MB Tech offers 24/7 monitoring.
What does 8MB's development support cover?
Development support covers 24/7 monitoring, security patching and updates, database optimisation and the modernisation of older code.
How do I get started with development support?
Book a call and tell us what your systems look like today.
What is the difference between monitoring and incident response?
Monitoring watches your systems and raises an alert when something looks wrong. Incident response is what happens next: someone investigates, fixes the cause and restores service. Monitoring without a response plan only tells you that something broke.
What should I know about my systems before asking for support?
List what you run and where it is hosted, who built it, when it last went down and why, and what a day of downtime costs you. Know who has access. Gather the documentation that exists.
More questions (4)
What is security patching, and why does it matter?
Security patching means installing the updates that software makers release to fix known flaws. Attackers use known flaws that have not been patched. The United States Cybersecurity and Infrastructure Security Agency (CISA) keeps a public catalogue of vulnerabilities known to be exploited in real attacks.
What is database optimisation?
Database optimisation means making the queries and structure of a database more efficient, so an application stays fast as the amount of data grows. A common example is adding an index so that a slow search runs quickly.
When should I modernise older software?
When it costs more each year to keep running, when it is hard to change, when the people who understand it have left, or when it no longer works with tools you need. Modernising in stages lets a business keep running while the work happens.
How much does development support cost?
The price depends on the scope and the support you need. Email us at hello@8mbtech.com with your requirements for a quote.
Ready to stop worrying about downtime?
Tell us what your systems look like today.
Suite B6, 3 Military Street, Lagos Island, Lagos 101231, Nigeria